• CareerHighlights

Led cross-functional projects as a Transportation Development Supervisor, driving efficiency
improvements and increasing revenue. Designed and implemented an automated self-service
freight shipping feature within a 3PL application, empowering clients to input shipping details
and track LTL shipments in real time. This initiative enhanced team bandwidth, improved client
satisfaction, and generated $300,000 in freight revenue within six months.

Leadership in Logistics and Operational Excellence

Client Engagement and Management

Successfully managed a diverse portfolio of over 20 clients, treating each with the attention,
value, and respect they deserve. Conducted regular business reviews, provided proactive updates
on shipments, and implemented personalized strategies to enhance satisfaction and foster long-
term partnerships, driving both client loyalty and business growth. Cultivating strong, meaningful
relationships is not just part of a role—it is the cornerstone of success in any industry.

Conceptualized and created a diverse range of resources spanning operational, educational,
ministry, and personal client needs. These include SOPs to streamline workflows, root cause
analyses to address challenges, and tailored PDFs for specific client goals. Additionally, I
designed training programs, curated impactful events, and developed newsletters to inform and
engage diverse audiences, driving collaboration and achieving strategic outcomes.

Resource Innovation and Development

Check out some of my work here!

(754) 249-7216

gabriella.q.collins@gmail.com

www.linkedin.com/in/gab-gets-it-done

• Gabriella Collins

Logistics & Process Excellence Professional

Hi, I’m Gabriella Collins! I am a dedicated professional with expertise in logistics,
process improvement, and client relationship management. Throughout my career, I
have been fortunate to work in a variety of roles, ranging from client-facing positions
to behind-the-scenes development and operations. These experiences have allowed
me to build a diverse and well-rounded skill set that uniquely positions me to tackle
dynamic challenges and deliver exceptional outcomes.

• About Me

• Values

Strategic Problem-Solving

A proactive approach to identifying challenges and creating
innovative, practical solutions that drive efficiency and success.

Excellence in Execution

A commitment to delivering high-quality results, ensuring every
project or task meets or exceeds expectations.

Collaboration and Leadership

A focus on fostering teamwork and empowering others through
mentorship, communication, and shared goals.

Adaptability and Growth

A dedication to continuous learning and improvement, embracing
new opportunities and challenges with enthusiasm.

Customer-Centric Focus

An unwavering commitment to understanding client needs and building strong,
meaningful relationships that lead to long-term satisfaction and trust.